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How can we help you? Shipment

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The DPD courier service

Place your order in the DPD e-services at  telli.dpd.ee :enter the sender and recipient details, select the appropriate parcel size and set the time when the courier will pick up the parcel.

Send parcel by DPD courier

The Omniva courier service

How to register a parcel to be delivered by a courier in my Omiva?

  • Register the parcel in My Omniva and choose a courier as the delivery method.
  • My Omniva allows you to choose where and when the courier will pick up the parcel. The courier will pick up the parcel in 1.5 hours from 09:00 to 20:00. You will see the exact pick-up time when you start to send a parcel in My Omniva.
  • You can also choose an additional service – Delivery of fragile goods.
  • If you order a courier before 15:00 and are located in one of the twenty largest cities in Estonia, the courier will pick up the parcel on the same day. In other places in Estonia, the courier will arrive the next working day.
  • The parcels will be delivered to the recipient on the next working day. The courier delivers parcels to private persons also on Saturdays.

Send parcel by Omnica courier

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  • Pakiautomaatide nimekirjad antakse Osta.ee-le transpordi teenusepakkujate poolt ning neid täiendatakse jooksvalt.
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  • Before confirming the mode of transport, the seller can change the size of the locker through the Osta.ee desktop - "Add mode of transport".
  • Confirmed transport case:
    • With Smartposti, the size of the locker can be increased on the spot. The surcharge for the use of a larger locker must be paid immediately by the sender.
    • In the case of DPD, the size of the locker can be increased on the spot. The surcharge for the use of a larger locker must be paid immediately by the sender.
    • With Omniva, you can increase the size of the locker on the spot in the machine. The buyer pays the amount of the size of the locker used at the time of collection.
    • With Venipak, you can change the size of the locker on the spot in the machine. The buyer pays the amount of the size of the locker used at the time of collection.
    • With Unisend, you can change the size of the locker on the spot in the machine. The surcharge for the use of a larger locker must be paid immediately by the sender.
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  • The barcode will be displayed after the transport confirmation by the buyer.
  • If the buyer has confirmed the shipment and the barcode is still not displayed, please provide us with the item ID and your username to identify the problem.

  • After the end of the sale, the seller can add transport options as long as the buyer has not yet confirmed his choice. To do this, go to Desktop > I sell > Successfully ended > Find the right sale > Add mode of transport.

    Once the buyer has confirmed the mode of transport, it cannot be changed.
    Exceptions approved by the buyer "Agreement with seller" or "Pickup" in which case the seller will be able to cancel this choice afterwards, giving the buyer the possibility to re-confirm another mode of transport.

  • To identify the problem, please provide us with the item ID and your username.