How can we help you? Selling in Osta.ee
Commissions are calculated according to valid price list based on the final price of successful auction, therefore the commissions invoice shall be issued to the seller.
In case no bids were placed at the auction, the auction will be considered unsuccessful and no commissions invoice will be issued.
According to the User Agreement in clause 3.5 invoice must be paid within 7 days after submission.
Unfortunately not all auctions that have received bids lead to successful sales transaction.
If this is caused by irresponsible buyer (who does not contact the seller, refuses to buy the goods, etc.) the seller will have the right to file a complaint against such buyer.
If the transaction is still not completed by the fault of the buyer, Osta.ee'll cancel seller's commissions invoice and could impose relevant punishment (restrictions for further transactions, penalty invoice, closing account) on buyer pursuant to User agreement.
NB! Commissions invoice can only be cancelled by filing a complaint and only if the complaint has been solved on behalf of the seller!
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