Guidelines on DPD parcel lockers for sellers

Guidelines on DPD parcel lockers for sellers

DPD parcel lockers

DPD’s network of parcel lockers is a quickly expanding network for the delivery and receipt of parcels with 340 parcel lockers across Estonia. All DPD’s parcel lockers are located in easily accessible places and are open around the clock.

You can view the locations of DPD’s parcel lockers here.

Locker sizes:

XS (8 x 18 x 61 cm)

S (8 x 43 x 61 cm)

M (17 x 43 x 61 cm)

L (36 x 43 x 61 cm)

Maximum weight 31.5 kg.

Minimal parcel size: A5

Delivery via Osta.ee

If you have not chosen DPD’s parcel lockers as the chosen type of delivery upon entering an item for sale, you can also do it after you’ve successfully sold the item: Dashboard -> I sell -> Successfully ended -> Find correct item ->  Add type of delivery.
When the purchaser has approved their choice, you will receive a DPD parcel label via email: QR code and PIN code.

Deliverying the parcel to a parcel locker: please choose the method you find the most convenient for entering a parcel and printing the parcel label:

  1. Scan the QR code in the attachment of the confirmation letter (sent via email), then print the parcel label and attach it to the parcel.

  2. Enter the parcel locker’s PIN code that is displayed under the QR code in the confirmation letter, then print the parcel label and attach it to the parcel.

  3. Print the parcel label and attach it to the parcel before taking it to a parcel locker.

NB! Please make sure that you’ve attached the parcel label when you enter a parcel into the locker. If you’ve failed to do so, the delivery may take longer.

You can print out a receipt from the parcel locker to prove the delivery.

General information

A parcel is kept in the parcel locker for seven calendar days. If the recipient does not collect the parcel within this period, it will be returned to the sender.

DPD’s parcel lockers are located outdoors and DPD Eesti AS is not liable for damage that arises due to transporting temperature-sensitive items.

If it is attempted to deliver a parcel that does not fit within the measurement limits or is incorrectly packaged, DPD has the right to refuse from delivering the parcel. Please review DPD’s instructions for packaging here.

DPD’s terms of service and the list of prohibited items are available here.