Unisend- instructions for sellers

UNISEND
Send. Receive. Easy

Unisend parcel locker network covers the entire Baltics. All Unisendi parcel lockers are open around the clock and an insurance up to 500 euros is provided for all shipments.

You can find Unisend parcel locker locations here.

Locker sizes:

XS (8 x 18.5 x 61 cm)

S (8 x 35 x 61 cm)

M (17.5 x 35 x 61 cm)

L (36.5 x 35 x 61 cm)

XL ( 74.5 x 35 x 61 cm)

Parcels maksimum weigth is 30 kg.


Sending through OSTA.EE is easy.

When sending parcels with Unisend, the buyer will pay the shipping costs after parcel has arrived to the parcel locker.

If you have not chosen UNISEND parcel lockers as the chosen type of delivery upon entering an item for sale, you can also do it after you’ve successfully sold the item: Dashboard -> I sell -> Successfully ended -> Find correct item ->  Add type of delivery.

Once the sale is successful, the buyer will choose the delivery method that suits them and specifies the address of the parcel locker. After the buyer confirms their choice, you will receive the door code and other information via email. Please print out the parcel card and stick it on the parcel, you can also do this conveniently at a parcel machine.

In addition to the e-mail, you can find the door code at the Unisend information of the corresponding auction: I sell > Successfully completed > find the right auction > Select activity > Transport/ Payment.

Track the shipment in your list of completed auctions via the delivery information link.

Parcels are stored in the parcel machine for 3 days and later in Unisendi's central warehouse for 4 days. If there is no contact, the parcel it will be returned to the sender.

You can find the general terms and conditions of packages and the list of prohibited shipments here.

If a parcel should go missing or is damaged, please complain directly to Unisend: https://unisend.ee/kaebus/